Our R & D team will analyze the reasons and provide solutions for you. The path is ~/Library/Logs/DiagnosticReports/ If the program keeps crashing during the scan, you can also include the crash report. Right-click on 4uKey iTunes Backup, then "show package content".Open the contents folder, find the logs, and attach them to your email. dmp as an extension and attach it to your email.įor Macs: Go to the Application folder, find 4uKey - iTunes Backup app. Press Ctrl+R, type in %temp%, find a file with. If the program crashed, please also include the. You can compress the folder and send it as an attachment. You can find them by following the steps below:įor Windows: Please open the software installation folder, find the Logs folder, and send the whole folder to us. What is more important, please find and attach the log file to us to analyze the root cause. To find you a proper solution, you can tell us your computer model, OS system, iPhone model, and iOS version. Does 4uKey iTunes Backup Unlocker support GPU acceleration? This feature does not offer a free trial and needs to be purchased. The function of "Remove Screen Time Passcode" can be used to remove the forgotten/lost screen time passcode without erasing any data. This feature cannot be tested for free and needs to be purchased. The function of "Remove Password Encryption Settings" can be used to remove the iTunes backup encryption settings without losing your backups. For iTunes backup file that is higher than iOS 10.2, this program does not provide a trial version. After you purchase a full version, this program will continue to crack the entire password. The trial version will crack the first 4 characters of the password, and the password that is found in trial version is marked with asterisks. If your iTunes backup is iOS 10.2 or earlier, this program offers a free trial. The function of "Retrieve iTunes Backup Password" can be used on recovering lost or forgotten iTunes backup password and regain access to iTunes backup for iOS users on Windows/Mac. 4uKey iTunes Backup Unlocker has three functions:
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